Warranty Policy

In an effort to protect our consumers, we carry three types of product warranties against manufacturing defects: a 6-Month Warranty, 1-Year Warranty and a Lifetime Warranty.  The warranty period will be listed on the individual product page as well as spec sheet.

If you find a manufacturing defect, then let us know, and we will repair or replace parts or product. Send us a photo of the defect within the timeframe of the warranty of your product, and we will determine best actions. Contact Customer Service to file your warranty claim.‍

* Please note, if your order is incorrect or damaged in shipping, please contact us within 48 hours of receiving your order, and at our discretion, we will make the proper arrangements.

**Warranties do not cover damage due to accidents, abuse, or normal wear and tear.

Warranty Claim

In the event your product gets damaged within warranty, please contact support@shop360csg.com with the following items.

1. Order Number for reference
2. An image or images of the product showing the issue

*Warranties do not cover damage due to accidents, abuse, or normal wear and tear.